Information
Updates
Jul. 12, 2024 15:00 [GMT] From: FINAL FANTASY XI
[EU] Payment Processor Update (May 30): Follow-up

We'd like to provide an update for French customers about the use of the payment options CB Visa/Mastercard, when making purchases.

We're currently working hard to implement system changes to re-enable these payment methods, with the aim of making them available for use again from late July 23rd.

We're very sorry for the continued inconvenience and hope to have a resolution in place for you very soon.
Thank you for your patience. If you have any questions or concerns about these changes, please contact the Square Enix Support Centre (https://sqex.to/s5G9O).